Privacy Policy
Your privacy is extremely important to us. Learn about our commitments to protecting your data.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you register on the portal, request a solar quote, place an order, or contact us. This may include your name, phone number, email address, physical address, and electricity bill details.
2. How We Use Your Information
We use the collected data to process your solar energy system orders, handle NEPRA net metering applications, manage system installation tracking via the customer portal, send administrative updates, and offer direct customer support.
3. Data Security
We implement robust security measures to safeguard your personal data. All sensitive transactions, billing, and system tracker records are encrypted and securely stored using Firebase Authentication, Firestore databases, and modern cloud protocols.
4. Third-Party Sharing
EcoSmith Solar does not sell, lease, or share your personal information with third-party advertising companies. Your details are shared strictly with verified regulatory bodies (like WAPDA/NEPRA) solely for processing net-metering connections.
Contact Us
If you have any questions about this Privacy Policy, please reach out to us at ecosmithsolarsolution@gmail.com or call 0325-9668551.